Leadership

Frederick Duguay, President

Fred has extensive experience in business development, technology, and law. Prior to Bond-Pro, Fred served as Managing Director of Angel Group Capital & Consulting, LLC, a regional venture capital firm. Previously, Fred was General Counsel of CommerceQuest, Inc., a leading software integration and middleware consulting company. Fred also served as CEO and co-founded Advanced Technology Partners, an MIT start-up, where he led the company’s rounds of financing and its subsequent successful sale in 1998. Fred has also held senior level financial, legal, and management roles at KAO Info Systems, Stream International, and Corporate Software & Technology. Fred holds a B.S. in Economics and Finance from Salem State University, a Juris Doctor in Law from the University of Massachusetts, and he attended Massachusetts Institute of Technology Graduate Program in Information Management Technology. He has published articles and participated in numerous speaking events regarding intellectual property management and technology.

Chris LeBlanc, Chief Product Officer

Chris brings over 20 years of advanced technology and data analytics experience in the Financial, Insurance and Telecom industries, leading organizations through the changing technology landscape, expansion of intellectual property, adoption of new technology and enabling business growth. Chris has led the vision, development and full commercialization of several mobile and online decision management, consumer acquisition and underwriting platforms, designed for customization. Before joining Bond Pro, Chris served as Chief Information Officer at Blackthorn Advisory Group and CLVerify, LLC. In addition, he spent 10 years at Liberty Mutual Insurance leading strategic initiatives in partnership with Electronic Data Systems (EDS) in re-engineering enterprise wide business processes and technology for WC and P&C insurance lines. Chris also held several roles including GM/Vice President of Development at Lightbridge, a technology company providing online risk, credit and electronic payment gateway services. Chris holds a Bachelor of Science degree in Management Information Systems (MIS), a Master in Business Administration and a certificate in Information Technology Management.

Victor Dragon, Chief Delivery Officer

Vic has more than 20 years of executive and product leadership experience in growth stage organizations operating in highly regulated industries. The majority of this experience has been within organizations fueled by technology and software innovations. Prior to Bond-Pro, Vic was most recently Chief of Staff and EVP of Product and Program Development at Health Integrated, an innovative care management firm providing services to millions of health plan members throughout the United States. He has held a number of CEO or President roles including: Key West Aloe (cosmetics, drugs and manufacturing), SnapDragon Medical (secure healthcare messaging), Wound Care Innovations (medical devices), and Medeway (physician practice management and electronic medical records). He has operated as partner, founder, and turnaround executive to preserve and grow value in a wide range of industries. Vic holds Bachelor’s of Arts degrees in both Economics and International Affairs from Lafayette College.

Jeffrey York, Senior Vice-President of Business Development

Jeff has over 25 years of experience in both Surety and the Information Technology fields, holds several certifications, and has been a key contributor to the success of several organizations. He was first exposed to Surety as an intern creating a commercial bonding system for a local insurance agency. After graduating from Florida State University with a Bachelor’s Degree in Management Information Systems, Jeff became IT Manager at FARO Technologies. He was was original team member and served for nearly 7 years as Chief Technology Officer of e-SURETY™. Jeff shifted career paths becoming a early team member at Aplicor, publishers of cloud-based Customer Relationship Management (CRM) and Accounting software where he served in various Business Development, Applications Engineering, and Consulting leadership roles. Jeff then founded, Cirrus6, delivering CRM related cloud & mobile applications. He joined Bond-Pro in 2013 providing technology leadership before assuming the role of Business Development executive.

Thomas Green, Chief Technology Officer

Thomas began his career in the United States Navy as a member of the Special Warfare Group. After leaving the Armed Forces, he assumed a technical leadership role and fielded the challenges of an emerging e-commerce product, enterprise database architecture and implementation and strategy at CHEP. He moved on to CIBER performing technology consulting for clients such as Disney, Hughes Supply, AAA and Harcourt. Thomas later joined the TMB construction firm successfully leading technology standardization initiatives and fostering growth. As a Senior Director at EA Sports, Thomas managed transformation initiatives that significantly improved online gaming operating costs and play quality. Afterwards, he accepted a role as divisional CTO for Microsoft in the state of Texas responsible for business development and technical platform direction for key clients in that market. At Healthplan Services, Thomas was appointed VP of Product Development redefining their development and delivery strategy. He also served as SVP & CIO at V12 leading the development of the company’s flagship product – Signals. Before joining Bond-Pro, Thomas was at Princeton Information serving multiple clients consulting and advising in an interim CIO/CTO capacity. Thomas holds a Bachelor of Science in Mechanical Engineering from the University of Florida.

Jacques Levy, Chief of Development & Architecture

Jacques brings over 20 years of development experience in the Financial, Insurance, Education, Telematics and Banking industries. He has worked as a Lead Architect and Developer for several fortune 500 companies including JP Morgan Chase and Raymond James Financial. Jacques has architected and designed several highly critical transactional systems in banking and insurance, ACH processing, credit card processing, CRM, imaging and business intelligence including analysis services, integration services, reporting services and cube modeling. He has extensive experience in leading teams in the US, Latin America, and India leveraging his fluid multilingual skills in English and Spanish. Jacques is a strong advocate for establishing effective rapid application design and development using Agile methodologies and SOA standards. His technical experience includes large project implementations and distributed systems using the following languages and technologies: Microsoft technology stack, C/C++, JAVA, Delphi, X-Base, COBOL, ANSI SQL, T-SQL, PL-SQL, Analysis Services, web frameworks (MVC, Web Forms, Angular JS, Knockout, JQuery), ODATA, MSMQ, IBM MQ, OWIN etc. Jacques holds a Bachelor of Science degree in Systems Analysis and in Accounting and several certifications including Microsoft Certified Professional, Advanced MDX by Pro-clarity, Quality Education System (QES) and Quality Control Management.

Randy Whitehead, Senior Vice-President of Product Development & Technology Services

Randy has over 15 years of experience in Information Technology including Financial, Retail, and Services industries. Most of his focus has been with various aspects of SaaS, network support, infrastructure design and implementation (on premise, private cloud, and multi-tenant), IT support and services, professional services, build and promotion, and development environments. He has over 10 years of experience in business systems and application development, including designing and building several transactional, service delivery and customer management platforms at Blackthorn Advisory Group, Government Employees Credit Center, and Home Depot. Most recently, he was managing director for a large online lending operation at Advance America where he was responsible for the 24×7 operations and services including all client support related to their online products and services. Randy has a BA from Pensacola Christian and an MBA from Drexel University.

Lori Newhouse, Senior Lead Implementation Consultant

Lori is a senior consultant on the Bond-Pro professional services team and has engaged with dozens of our carrier customers. For the past 25 years, Lori has held both consulting and operational leadership roles in managed care, system development, and system implementation. Lori has served as an executive sponsor, business owner, product owner and lead functionality designer for several proprietary software systems. Additionally, her experience as a business analyst, industry expert, Agile development manager, project manager, and customer liaison have allowed her to effectively bridge the communication gap between the customer’s business needs and its diverse mix of software solutions. Lori holds a Bachelor of Science and a Master’s degree from Kent State University.

Jennifer Spurway, Surety Product & Forms Specialist

Jennifer and her team are responsible for maintaining the Company’s bond forms library and related solutions. She has 15 years of surety experience which began on the carrier side within the underwriting division of Fidelity & Deposit Company of Maryland, an A.M. Best “A+” rated surety. For the 9 years prior to joining Bond-Pro, Jennifer managed the operations of a large surety only agency office in the Tampa Bay Area, where she provided Contract and Commercial account management and underwriting assistance, served as the lead for the SBA’s Surety Bond Guarantee Program.

Lucia Malinowski-Wright, Chief Financial Officer

Lucia manages accounting and finance for Bond-Pro. She holds a Bachelor of Science Degree in Business Administration from Rowan University and an Masters of Business Administration from Babson College. Lucia has thirty plus years of experience in financial analysis and corporate accounting. She worked for industry leaders such as TJX Companies, Fidelity Investments, Florida Gas Contractors, Advanced Cable Connections, and Corporate Software & Technology before joining Bond-Pro.

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