Frederick Duguay, President
Fred has extensive experience in business development, technology, and law. Prior to Bond-Pro, Fred served as Managing Director of Angel Group Capital & Consulting, LLC, a regional venture capital firm. Previously, Fred was General Counsel of CommerceQuest, Inc., a leading software integration and middleware consulting company. Fred also served as CEO and co-founded Advanced Technology Partners, an MIT start-up, where he led the company’s rounds of financing and its subsequent successful sale in 1998. Fred has also held senior level financial, legal, and management roles at KAO Info Systems, Stream International, and Corporate Software & Technology. Fred holds a B.S. in Economics and Finance from Salem State University, a Juris Doctor in Law from the University of Massachusetts, and he attended Massachusetts Institute of Technology Graduate Program in Information Management Technology. He has published articles and participated in numerous speaking events regarding intellectual property management and technology.
John Caccavaro, Chief Information Officer
John is a creative, results driven technology leader with 20+ years of proven, hands-on Chief Architect experience. Change agent and problem-solver with a passion for technology; skilled in grasping the big picture, conceptualizing, developing and implementing mission critical solutions on-premises and the cloud. Excels in developing and motivating highly focused teams that successfully meet and exceed company objectives. His specialties are developing tools and techniques that allow quality/business agile software to be developed “right shore”. These tools and techniques deliver the promise of on-quality, on-time software utilizing lower cost resources. John has proven experience and leadership in software development and management. He is an expert in the area of SOA and building dynamic and robust solutions in a service-oriented software culture. He has vast experience in architecting and delivering SaaS for complex software tasks. He spent 5 years at Radius as their Chief Technology Officer where he cultivated best of breed teams that reside in Romania, Ukraine, India, and the US. Navigated the management and technical challenges of having QA Engineers, Software Engineers, Business Analysts, Service Delivery, Program Management, and Project Management spanning the globe. John attended the MBA program at Babson’s Olin Graduate school of business. He also graduated from Wentworth Institute of Technology with a Bachelor of Science, Architectural Engineering degree.
Chris LeBlanc, Chief Product Officer
Chris brings over 20 years of advanced technology and data analytics experience in the Financial, Insurance and Telecom industries, leading organizations through the changing technology landscape, expansion of intellectual property, adoption of new technology and enabling business growth. Chris has led the vision, development and full commercialization of several mobile and online decision management, consumer acquisition and underwriting platforms, designed for customization. Before joining Bond Pro, Chris served as Chief Information Officer at Blackthorn Advisory Group and CLVerify, LLC. In addition, he spent 10 years at Liberty Mutual Insurance leading strategic initiatives in partnership with Electronic Data Systems (EDS) in re-engineering enterprise wide business processes and technology for WC and P&C insurance lines. Chris also held several roles including GM/Vice President of Development at Lightbridge, a technology company providing online risk, credit and electronic payment gateway services. Chris holds a Bachelor of Science degree in Management Information Systems (MIS), a Master in Business Administration and a certificate in Information Technology Management.
Victor Dragon, Chief Delivery Officer
Vic has more than 20 years of executive and product leadership experience in growth stage organizations operating in highly regulated industries. The majority of this experience has been within organizations fueled by technology and software innovations. Prior to Bond-Pro, Vic was most recently Chief of Staff and EVP of Product and Program Development at Health Integrated, an innovative care management firm providing services to millions of health plan members throughout the United States. He has held a number of CEO or President roles including: Key West Aloe (cosmetics, drugs and manufacturing), SnapDragon Medical (secure healthcare messaging), Wound Care Innovations (medical devices), and Medeway (physician practice management and electronic medical records). He has operated as partner, founder, and turnaround executive to preserve and grow value in a wide range of industries. Vic holds Bachelor’s of Arts degrees in both Economics and International Affairs from Lafayette College.
Jeffrey York, Executive Vice-President of Business Development
Jeff has over 25 years of experience in both Surety and the Information Technology fields, holds several certifications, and has been a key contributor to the success of several organizations. He was first exposed to Surety as an intern creating a commercial bonding system for a local insurance agency. After graduating from Florida State University with a Bachelor’s Degree in Management Information Systems, Jeff became IT Manager at FARO Technologies. He was was original team member and served for nearly 7 years as Chief Technology Officer of e-SURETY™. Jeff shifted career paths becoming a early team member at Aplicor, publishers of cloud-based Customer Relationship Management (CRM) and Accounting software where he served in various Business Development, Applications Engineering, and Consulting leadership roles. Jeff then founded, Cirrus6, delivering CRM related cloud & mobile applications. He joined Bond-Pro in 2013 providing technology leadership before assuming the role of Business Development executive.
Randy Whitehead, Senior Vice-President of Product Development & Technology Services
Randy has over 15 years of experience in Information Technology including Financial, Retail, and Services industries. Most of his focus has been with various aspects of SaaS, network support, infrastructure design and implementation (on premise, private cloud, and multi-tenant), IT support and services, professional services, build and promotion, and development environments. He has over 10 years of experience in business systems and application development, including designing and building several transactional, service delivery and customer management platforms at Blackthorn Advisory Group, Government Employees Credit Center, and Home Depot. Most recently, he was managing director for a large online lending operation at Advance America where he was responsible for the 24×7 operations and services including all client support related to their online products and services. Randy has a BA from Pensacola Christian and an MBA from Drexel University.
Lori Newhouse, Vice-President, Senior Lead Implementation Consultant
Lori is a senior consultant on the Bond-Pro professional services team and has engaged with dozens of our carrier customers. For the past 25 years, Lori has held both consulting and operational leadership roles in managed care, system development, and system implementation. Lori has served as an executive sponsor, business owner, product owner and lead functionality designer for several proprietary software systems. Additionally, her experience as a business analyst, industry expert, Agile development manager, project manager, and customer liaison have allowed her to effectively bridge the communication gap between the customer’s business needs and its diverse mix of software solutions. Lori holds a Bachelor of Science and a Master’s degree from Kent State University.