Insurance Services Veteran Joins Bond-Pro As Its Chief Customer and Delivery Officer

Bond-Pro, the leading provider of Surety and Specialty Insurance software products and services, announced that Michael Dropkin has joined Bond-Pro as its Chief Customer and Delivery Officer. He will report directly to Bond-Pro CEO, Frederick Duguay, and be a member of the company’s executive committee. Michael has over 30 years of experience in all aspects of insurance technology leadership and consulting. He has extensive knowledge in the field and brings many strengths to Bond-Pro, including strategic planning, implementation methodologies, building a customer focused culture, and managing both internal and external enterprise systems engagements. Most recently, Michael was Senior Director at Capgemini, a leading insurance system integrator, where he managed complex, multi-phase, multi-million dollar go-to-market, policy, claims, eCommerce, strategic transformation, and team management services. He also served as a trusted advisor to the executive leadership. Prior to that, Michael held key positions at Accenture, Insysware, Adeptiv Solutions, and SunGard Insurance.

“My passion is helping clients adopt and implement technology solutions that are truly innovative to evolve the industries they serve,” said Dropkin. “Bond-Pro has set itself apart as the de facto standard for surety technology, and I look forward to helping the company continue its momentum with key initiatives focused on client deliveries, international expansion, and continuing to grow and manage a team of true experts in their disciplines. I’m excited to be part of this industry at such a transformative time in the history of Surety.”

Frederick Duguay, President & CEO of Bond-Pro said, “Michael’s deep experience with insurance technology at the highest level made him a clear standout for us. As our company continues to experience exponential grow and leads the surety industry through unprecedented change, we need leaders at all levels with the expertise and insight to help our clients to the next chapter of our story. I am excited to have Michael join the Bond-Pro family and look forward to working with him as we continue to revolutionize the Surety industry.”

About Bond-Pro

Bond-Pro is the developer and publisher of Bond-Pro® Enterprise Next Gen®, the leading Surety automation and management software utilized by hundreds of agencies and dozens of surety carriers worldwide. It drives greater premiums, improves underwriting efficiency, reduces costs, and mitigates risk. Its enterprise products and services enable Surety professionals to fully computerize and effectively manage the entire Surety life cycle, including Accounts, Jobs, Bonds, and Claims. For more information, please call (813) 413-7576 or visit

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